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Frequently Asked Questions

Frequently Asked Questions(FAQs)

Typically within one week of engagement. We begin with an onboarding review of your tax history, current obligations, and any outstanding filings. If there are urgent deadlines, we can fast-track the process.

Pricing depends on your business size, transaction volume, and the scope of services required. We offer transparent fixed-fee monthly retainers and project-based engagements. Contact us for a no-obligation quote tailored to your needs.

Under Uganda’s tax laws, businesses are required to maintain proper books of accounts. We can set up compliant bookkeeping systems for you and train your team to maintain them — or manage everything on your behalf as part of a full-service engagement.

This is more common than you’d think — and entirely solvable. We conduct a full tax health review, identify arrears and penalties, prepare remedial filings, and negotiate with URA on your behalf where possible to regularise your position with minimal cost.

Yes. Tax audit representation and dispute resolution is a core service. We review the assessment, gather supporting evidence, prepare your formal objection, and represent you throughout the URA response process. Time is critical with assessments — contact us as early as possible.

Do not ignore it, and do not respond without professional advice. Note the date you received it — you have 45 days to file a formal objection. Contact Demo Consult immediately for a free case review. Acting early significantly improves your options and outcomes.

An objection is filed directly with URA and is the mandatory first step in challenging an assessment. If URA’s decision on the objection is unsatisfactory, you then appeal to the Tax Appeals Tribunal — an independent judicial body. The TAT is a formal, court-like proceeding with its own rules, timelines, and procedures.

Fees depend on the complexity of the dispute, the stage at which you engage us, and the likely quantum involved. We structure our fees transparently — typically a fixed engagement fee for objection filing, with milestone-based or retainer arrangements for ongoing disputes. We always provide a clear cost estimate before commencing work.

Voluntary disclosure — proactively correcting errors before URA identifies them — is almost always the smartest strategy. It significantly reduces penalties, demonstrates good faith, and protects you from the much more severe consequences of being caught during an audit. We guide businesses through voluntary disclosure carefully and efficiently.

Applying for a TIN is completely free. You can apply online directly through the URA web portal. You will need a valid National ID (for Ugandans) or Passport (for foreigners), an active email address, and a valid phone number. Once approved, your TIN tracks all your personal or business tax obligations across Uganda.

Yes. If your TIN is registered for active monthly tax heads (like VAT or PAYE), Ugandan tax law requires you to submit a “Nil Return” via the e-Services portal by the 15th of the month. Failing to declare zero activity triggers an automatic late-filing penalty.

EFRIS (Electronic Fiscal Receipting and Invoicing Solution) is URA’s digital platform that records transaction data in real time. It is mandatory for all VAT-registered businesses (turnover greater than UGX 150 million per year). Additionally, URA has expanded mandatory EFRIS compliance to several specific non-VAT commercial sectors. If you incur business expenses over UGX 5 million from a supplier who does not issue an EFRIS invoice, URA will disallow that expense as a tax deduction.

n e-invoice is issued by VAT-registered taxpayers upon making a sale and allows business buyers to claim input tax credits. An e-receipt is issued by non-VAT registered traders as formal electronic proof of payment.

Resident employees enjoy a tax-free threshold on their first UGX 235,000 per month (UGX 2,820,000 per year). Any income earned above UGX 235,000 is subject to graduated PAYE rates ranging from 10% to 30%. Employers are legally obligated to deduct this at source and remit it to URA via Form DT-2008 by the 15th of the following month.

No. Under Ugandan tax law, rental income derived by an individual is assessed completely separately from business or employment income. You are granted a fixed 20% deduction for property maintenance and allowable expenses, alongside the standard tax-free threshold of UGX 2,820,000 per year. The remaining balance is taxed at a flat rate of 20%.

Demo Consult | Your Tax Experts — Uganda